GladStay for landlords
Take back control of your property in London.
Guaranteed Rent with no agency fees, Letting, or Letting & Management: choose the model that fits you, with clear terms agreed upfront.
See what your rooms could rent for
An indicative monthly range, from real GladStay rents.
I’m Alessio Tondo. I find tenants, manage residential properties end-to-end and, with Guaranteed Rent, pay you the rent directly — so you can stop worrying about tenants, void periods and daily issues.
- Three models to choose from
- No agency fees with Guaranteed Rent
- Free property assessment
Why landlords trust Alessio Tondo
A different way to manage property — built on experience, not promises.
I’ve been operating in London’s rental market since 2013, working directly with both tenants and property owners.
I don’t run a traditional agency, and I don’t act as an intermediary who disappears after the contract is signed. I take full responsibility for the property, manage it long-term and pay the rent directly to the landlord.
My approach is simple: clear agreements, predictable income and a model that works over time — not short-term fixes that create more problems later.
“Your property is managed as if it were my own.”
Why I do this
From one small room to 85+ houses across London.
Until my early twenties, I grew up without having a room of my own. Living in a small space taught me how important dignity, order and proper management are when it comes to housing.
When I moved to London and rented my first room, I understood both sides of the system — the tenant’s reality and the landlord’s challenges. That experience shaped the way I work today.
I focus on doing things properly, investing upfront and creating stability — for the people living in the property and for the owner who relies on it.
Rooms we manage today
The real problems landlords face
Owning property shouldn’t feel like a second job.
Most landlords don’t struggle because they chose the wrong property. They struggle because managing tenants, payments and daily issues takes time, energy and constant attention. What often starts as a simple investment slowly becomes a source of stress.
Unpredictable income
Late payments, missed rent and constant follow-ups make income unstable and difficult to plan.
Tenants needing constant attention
From small issues to ongoing requests, managing tenants often becomes a daily distraction.
Short-term contracts, void periods
One-year contracts and frequent tenant changes mean starting the process over and over again.
Agencies without responsibility
Fees are charged, but when problems arise, the risk and workload still fall on the landlord.
The real cost isn’t just financial — it’s the time you lose and the control you give up.
A simpler, clearer way to manage your property
I take care of the complexity — you keep the control.
Guaranteed Rent is designed to remove uncertainty from property ownership. I don’t act as a middleman and I don’t charge agency fees: I rent the property directly from you, manage it long-term and pay you a fixed rent — regardless of what happens inside the house.
Instead of:
Unpredictable incomeYou receive a fixed rent, paid every month
You receive a fixed monthly rent, paid directly by me. There are no agency fees, no commissions and no deductions — just a clear agreement and predictable income.
Instead of:
Tenants needing constant attentionOperational risk is no longer your concern
Once the agreement is in place, I handle tenants, maintenance and day-to-day issues. You stay informed, but you’re no longer involved in the operational workload.
Instead of:
Short-term contracts, void periodsLong-term management, not short-term solutions
I only work with long-term agreements, avoiding frequent tenant changes and repeated void periods.
Instead of:
Agencies without responsibilityI invest upfront to increase the value of your property
Before renting out any room, I personally invest in improving it. Rooms are renovated at my own expense, increasing the overall value of the property and making it easier to rent.
End-to-end
What we handle for you
With Guaranteed Rent and Letting & Management, you stay informed, but you’re no longer involved in the operational workload.
Listing & marketing
Listing preparation and optimisation, aligned with the agreed pricing and tenant profile.
Enquiries & viewings
Enquiries handled and viewings coordinated for you.
Tenant screening
Affordability checks, landlord references and Right to Rent checks, in line with UK guidance.
Compliance & licensing
Safety requirements confirmed upfront. Where a licence is needed, we can manage the full process.
Move-in & check-out
Move-in coordination and documentation, then check-out, condition checks and re-letting.
Rent collection
Rent collection and documentation, handled for you.
Maintenance
Issue handling, maintenance coordination and emergency response, end to end.
Inspections & reporting
Inspections as agreed, plus periodic updates and reporting — you stay informed.
How it works
A clear, structured way to manage your property.
This approach follows a clear process — refined over years of real experience.
Phase 1
Assessment & alignment
An initial call and a property review: location, type, rooms, condition and furnishing, plus timelines and any licensing or refurbishment considerations.
Phase 2
Choose the right model
Guaranteed Rent, Letting or Letting & Management, guided by your priorities, risk tolerance and long-term objectives.
Guaranteed Rent
- Fee
- No agency fees
- Best for
- Predictable income and minimal involvement
You receive a fixed monthly amount for an agreed term, subject to due diligence and contract. We take care of day-to-day operations and tenant management within the permissions agreed in writing.
Letting
- Fee
- 50% of the first month’s rent, one-off
- Best for
- Managing the property yourself, with a tenant found for you
We find and set up the right tenant: listing, enquiries and viewings, and structured tenant screening, including Right to Rent checks. Once the tenancy is set up, you receive the rent and manage the property yourself.
Letting & Management
- Fee
- 12% of the monthly rent
- Best for
- More flexibility and potential upside
You retain full ownership and receive rent from tenants, while we manage marketing, tenant sourcing, onboarding checks, ongoing operations and reporting.
Phase 3
Onboarding & setup
An inventory baseline with photos or video, keys and access, contractors ready, and compliance and safety requirements confirmed from the start.
Phase 4
Marketing & tenant sourcing
Listing preparation, enquiries and viewings, and structured tenant screening, including Right to Rent checks in line with UK requirements.
Phase 5
Long-term management
Move-in, rent collection, maintenance and emergency response, inspections and reporting — then check-out and re-letting to minimise vacancy. With Letting, you manage the property yourself once the tenancy is set up.
GladStay in numbers
Trusted by landlords who value clarity and stability.
Choosing how to manage your property is a decision based on trust. The landlords I work with don’t look for quick wins — they look for a model that works consistently over time, with clear agreements and no surprises.
- 1,500+tenants helped since 2013
- 110+landlords
- 85+houses managed
Guaranteed rent
Where the risk actually sits.
Most property management models leave the risk where it started: with the landlord. Guaranteed Rent is different. Responsibility, uncertainty and operational risk are shifted away from you — and clearly defined from the start.
Guaranteed rent, written into the contract
If a tenant doesn’t pay, you still receive your rent. This is not a verbal promise — it’s a contractual guarantee.
Rent paid in advance
Tenant payments are collected at the beginning of the month. You are paid 2–3 days before the rent is due, every month.
No void periods
I work exclusively with long-term agreements. This removes gaps between tenancies and the need to constantly re-market the property.
Clear responsibilities, no grey areas
Once the agreement is in place, tenant management, maintenance and daily operations are my responsibility — not yours. No last-minute issues, no unexpected calls.
This model is designed to remove uncertainty, not replace it with new promises. Everything is clear, structured and agreed upfront — so you can move forward with confidence.
The difference between working with me — and everyone else.
With traditional agencies or other operators
- Agencies act as intermediaries, not as responsible partners
- Rent depends on tenants paying on time — delays and gaps are common
- Short-term contracts, frequent tenant changes and repeated void periods
- Agency fees, commissions and hidden costs reduce your real income
- Minimal or no investment made to improve your property
- When problems arise, responsibility often falls back on you
- After one year, the property is handed back and you start again from zero
With Guaranteed Rent from GladStay
- I rent the property directly from you — no intermediaries
- A fixed rent, paid every month, regardless of tenant behaviour
- Long-term management, with no void periods
- No agency fees — you receive the rent, nothing is deducted
- I invest upfront to improve rooms and increase the property’s value
- I handle tenants, maintenance and daily operations end-to-end
- A stable, long-term partnership focused on predictability and control
The difference isn’t in promises. It’s in who takes responsibility — and who carries the risk.
Three models, side by side.
Guaranteed Rent
- Who receives the rent
- GladStay collects it and pays you a fixed rent every month, regardless of tenant behaviour
- Fee
- No agency fees
- Your involvement
- Minimal: we take care of tenants and day-to-day operations
Letting
- Who receives the rent
- You, from your tenants
- Fee
- 50% of the first month’s rent, one-off
- Your involvement
- Hands-on: you manage the property once the tenancy is set up
Letting & Management
- Who receives the rent
- You, from your tenants
- Fee
- 12% of the monthly rent
- Your involvement
- Light: we manage tenants, operations and reporting, and you stay informed
No obligation. Just clarity.
Start with a simple conversation.
During a free property assessment, we look at your property, your goals and which model is a good fit — for both of us. There’s no pressure, no commitment and no sales pitch.
During the assessment, we’ll cover:
- Location and type of property
- Number of rooms and current condition
- Your expectations around rent and stability
- Which model is the right solution for you
If it makes sense, we’ll explain how the model works in practice. If it doesn’t, you’ll still leave with clarity.
FAQ
Landlords — frequently asked questions
Still have a question? Alessio answers personally.
What areas do you cover?
We cover London and surrounding areas. Final availability is assessed case by case, depending on the property and the service model.
What types of properties do you accept?
Most commonly shared houses (room-by-room), family lets and suitable licensed shared houses. Final suitability depends on layout, demand and compliance requirements.
Do you work with licensed shared houses?
Yes. Where licensing is required, we align setup and operations with local authority conditions and flag any issues during the assessment.
Do you manage property licensing or only advise?
We can manage the full process. From initial assessment to compliance works, licence application and inspections, we handle it end to end through our trusted contractor network.
What’s the difference between Guaranteed Rent, Letting and Letting & Management?
Guaranteed Rent (rent-to-rent) provides a fixed monthly payment for an agreed term, subject to contract and property fit, with no agency fees. With Letting, we find and set up your tenant for a one-off fee of 50% of the first month’s rent. With Letting & Management, you receive rent from tenants while we manage operations, for 12% of the monthly rent.
Which option is right for me?
If your priority is predictable income and minimal involvement, Guaranteed Rent may be suitable. If you want more flexibility and potential upside, Letting & Management may be a better fit. If you’d rather manage the property yourself, Letting may suit you. We’ll advise after the assessment.
Do you guarantee no voids under Letting or Letting & Management?
No. Under Letting and Letting & Management, voids depend on market conditions and tenant turnover. We focus on minimising voids through pricing strategy and fast, organised marketing. Only Guaranteed Rent removes void periods.
How long does it take to get the first tenant?
Timelines depend on the service model and property condition. For Guaranteed Rent, onboarding typically takes around 1–2 weeks once agreed, subject to access and works. For Letting and Letting & Management, timelines vary and are discussed during onboarding.
What costs should I expect as a landlord?
Our fee depends on the model: no agency fees with Guaranteed Rent, 50% of the first month’s rent (one-off) with Letting, and 12% of the monthly rent with Letting & Management. Other typical costs may include safety certificates, landlord-responsible repairs, major replacements and improvements. Responsibilities are confirmed clearly in writing.
How do you screen tenants and manage checks?
We pre-qualify tenants and run appropriate checks, including affordability, landlord references and Right to Rent where applicable, in line with UK guidance.